Thank you so much for your interest in the Friends & Family Plan! We're excited for you and your loved ones to join us in prayer.
The plan is $119.99 / year for a total of 6 members (yourself included). Normally that would be $420 ($69.99 / year times 6), but in an effort to encourage more members in their faith lives, we're giving it away at a 70%+ discount.
Can I upgrade to the Friends & Family plan through the app?
No. The only way to upgrade to a Friends & Family Plan is via our website here: hallow.com/portal.
Will I lose my streak, favorites, and journals when I upgrade to a Family Plan?
No, you won't so long you upgrade with the same email associated with your individual account. If your individual account is associated with a phone number, you'll need to add an email. Please follow the steps here to do so:
Is there a monthly option?
Not at this time. We are only offering the Friends & Family Plan as an annual plan.
Can I add more than 6 members? We’re a family of 12 or more.
No, the Friends & Family Plan is for a total of 6 members (yourself included). We would recommend having another member purchase a second Friends & Family Plan.
Will every member of the Friends & Family Plan be able to see my prayers, intentions, or streak?
No, each member has their own individual access. That’s why everyone creates their own account and sets up their own password.
Your friends & family members are not able to see your activity, prayers, streak, or intentions. The only way to allow this would be if you set up a "group" in the app.
If you’d like to join a challenge or pray something along with them using the group feature, then everyone will be able to share reflections and see each other's activities for the specific challenge you’re all praying for, but that’s it! Kindly understand more about how the “Groups” feature works here:
If you are a new user without an account:
Go to hallow.com/portal, create an account, and choose the Friends & Family subscription option. Then follow the prompts to add your other family members. They'll be sent emails to create their own accounts.
If you already have an account but haven't subscribed before:
Go to hallow.com/family to log in. After logging in you will see an option in the left-hand sidebar for "Friends and Family." Once you select that, you’ll be able to upgrade your existing subscription to a Friends & Family Plan.
When you've completed that process, you will be guided to invite the members by providing their emails.
They will be sent an email with more steps on how to link their account to the family plan.
If you already have a subscription (Yearly or Monthly plan), but want to upgrade to a Friends & Family plan:
Go to hallow.com/family to log in, click the family button, and follow the prompts to upgrade.
Your Friends and Family plan price will be discounted to account for the number of days in your current plan that has already expired. That discount will be applied to the price of the new Friends and Family plan and the new subscription will start the day you purchase it and extend for the next 12 months.
If you had purchased an annual subscription for $70 (technically $69.99, but using round numbers for ease) six months ago and today upgraded to a Friends and Family plan - you've already used half of your 12-month plan so half of the price ($35) would be applied to your $119.99 family plan price so you'd only have to pay $84.99 for a new 12-month plan that will start today.
This discount also applies to monthly subscriptions. All of the discounts are based on the days that have passed in your current subscription.
This only applies to one account so if you and your spouse both had a subscription, the discount will only apply for the person upgrading their subscription. The other person must cancel their subscription and join the new family plan.
Below are related articles for the friends and family plan:
We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at firstname.lastname@example.org
God bless 🕊️