By default, youth between the ages of 13 and 17 can't find or join your parish page. If you'd like to open your parish page up to them, you can toggle ON Allow Youth Access (Ages 13–17). You can do that on the app and on the dashboard.
Turning On Youth Access For Your Parish Page on the app:
Open the Hallow app and go to your parish page as an admin.
Tap on Info.
Tap on Settings icon in the upper right corner.
Tap into Permissions.
Find Allow Youth Access (Ages 13–17) and toggle it ON.
Turning On Youth Access For Your Parish Page on the dashboard:
Go to your dashboard as an admin.
Click on Settings.
Click on Permissions.
Find Allow Youth Access (Ages 13–17) and toggle it ON.
Once this is turned on, youth ages 13–17 will be able to see and search for your parish page and join it like any other customer.
To turn it back off, follow the same steps and toggle Allow Youth Access (Ages 13–17) OFF. Youth will no longer be able to find or join your parish page going forward.
Things to Know
This setting is off by default for every parish.
Youth access is specific to your parish page — it doesn't affect Faith Formation or Religious Education (RE) program assignments, which work separately and don't require this toggle.
This setting doesn't affect Kids Profiles or younger children — it's specifically for the 13–17 age range.
FAQs
Does turning on Youth Access affect our Faith Formation program?
No — Faith Formation program assignments are separate from your parish page and don't require this setting. Families can connect to your Faith Formation program to receive assignments regardless of whether Youth Access is on.
Will younger kids (under 13) be able to join our parish page if I turn this on?
No — this setting only applies to youth ages 13–17.
Can we turn Youth Access off after turning it on?
Yes, just go back into Permissions and toggle Allow Youth Access (Ages 13–17) OFF at any time.
We're always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at parishpartners@hallow.app.
God bless 🕊️