By default, youth between the ages of 13 and 17 can't find or join your parish page. If you'd like to open your parish page up to them, you can turn on Allow Youth Access from your Admin Dashboard settings.
Turning On Youth Access For Your Parish Page
From the Hallow Admin Dashboard, go to Settings at the bottom of the left navigation menu.
Tap Permissions.
Find Allow Youth Access and toggle it on.
Once this is turned on, youth ages 13–17 will be able to see and search for your parish page and join it like any other customer.
To turn it back off, follow the same steps and toggle Allow Youth Access off. Youth will no longer be able to find or join your parish page going forward.
Things to Know
This setting is off by default for every parish.
Youth access is specific to your parish page — it doesn't affect Faith Formation or Religious Education (RE) program assignments, which work separately and don't require this toggle.
This setting doesn't affect Kids Profiles or younger children — it's specifically for the 13–17 age range.
Frequently Asked Questions
Does turning on Youth Access affect our Faith Formation program?
No — Faith Formation and RE program assignments are separate from your parish page and don't require this setting. Families can connect to your Faith Formation program to receive assignments regardless of whether Youth Access is on.
Will younger kids (under 13) be able to join our parish page if I turn this on?
No — this setting only applies to youth ages 13–17.
Can we turn Youth Access off after turning it on?
Yes — just head back to Settings > Permissions and toggle Allow Youth Access off at any time.
We're always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app
God bless 🕊️