All CollectionsTroubleshooting TipsTroubleshooting TipsHaving issues in the Hallow app? Try these steps!17 articlesArticlesGeneral Troubleshooting Steps & How to Report a BugHow can I update the app to the latest version?I have a trial or subscription but the prayers are locked and it’s asking me to subscribe.My account is wiped!Oh no! I accidentally deleted my account!Why is the app closing after 20 minutes of prayer?My app stops playing when I lock my phone screenHallow app automatically plays when connected to Bluetooth or my car (Android)How to share a screen recording with customer supportWhere can I contact Hallow within the app?System Requirements for HallowCollectionsErrors & Solutions6 articles