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Troubleshooting Tips
Having issues in the Hallow app? Try these steps!
9 articles
General Troubleshooting Steps & How to Report a Bug
I'm subscribed but the prayers are locked
I have a trial or subscription but I'm locked out of the community challenge!
My account is wiped!
Why is the app closing after 20 minutes of prayer?
My session stops playing when I lock my phone screen
Hallow app automatically plays when connected to Bluetooth or my car - Android
How can I update the app to the latest version?
Oh no! I accidentally deleted my account!