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Frequently Asked Questions!

Find answers to common questions about Hallow, subscriptions, supported devices, partnerships, customer support, and more.

This article answers some of the most common questions about Hallow. If you don't find what you're looking for, you can contact our support team using the information at the end of this article.

About Hallow

What is Hallow?

Hallow is the world's #1 prayer app, helping people find peace and draw closer to God through prayer.

Where can I access Hallow?

You can access Hallow through:

For the best experience, we recommend downloading the Hallow mobile app.

Is Hallow only for Catholics?

No. Hallow is built in close collaboration with leaders of the Catholic Church to ensure all content remains faithful to Church teaching. At the same time, Hallow welcomes people from every faith background, and many non-Catholics use the app as a resource for prayer, meditation, and finding peace.

Why do I need to create a Hallow account?

Creating a Hallow account allows you to:

  • Save your prayer progress

  • Sync your progress across devices

  • Personalize your prayer experience

  • Keep your account secure across all your devices


Hallow subscriptions

Why does Hallow have a paid subscription?

We truly wanted to build something of the highest quality, which meant that we needed to be able to partner with and hire the best content creators, engineers, and designers to make that a reality. The optional Hallow subscription is how we afford to continue to develop new content and provide a quality product. We also have many ways we work to give back and make Hallow accessible, including giving away free subscriptions for priests & religious.

We also have a free version of the app which grants access to over 1,000 sessions including most of our daily content (daily gospel, daily rosary, daily meditation, etc...), several litanies, the examen, Bible in a Year, Catechism in a Year, and more!

For additional reflections from our CEO, see Why is there a Hallow Subscription?

If you're new to Hallow, you can also start with a free trial.

Which Hallow Subscription plans are available?

Hallow currently offers:

Can I gift a Hallow Subscription?

Yes. You can purchase a Hallow gift card to give a subscription to someone else. Just click here!


Devices and offline listening

Which devices support Hallow?

Hallow is currently available on:

  • Apple iOS devices (iPhones and iPads)

  • Android-powered devices (phones and tablets)

  • Amazon Fire tablets

Can I use Hallow on both my phone and tablet?

Yes. You can use Hallow on multiple supported devices.

As long as you sign in with the same account on each device, your subscription and prayer progress will sync automatically.

Can I download prayer sessions for offline listening?

Yes. You can download supported prayer sessions and listen without an internet connection. See

this article for complete instructions.


Partnerships and careers

Does Hallow partner with schools and parishes?

Yes! If you're interested in learning how to bring Hallow to your school or parish, we'd love to hear from you.

How can I apply for a job or internship at Hallow?

To apply for a job or internship at Hallow, visit our Careers page. You can also follow Hallow on LinkedIn to see new job and internship openings: linkedin.com/company/hallowapp/jobs/


Merchandise

Where can I buy Hallow merchandise?

We offer a limited amount of merchandise on our Shopify store at hallow.com/store. Our swag makes great gifts for your friends and family!


Customer support and sharing feedback

How can I contact Hallow Customer Support?

You can contact Hallow Customer Support by:

  • Using the messenger in the Hallow Help Center

  • Opening Contact & Support from the Hallow app settings

If Hallow's AI Agent doesn't answer your question, simply ask for a human representative and you'll be connected with a member of our support team.

Can I talk to someone on the phone?

Hallow does not offer 24/7 phone support.

Most support requests require screenshots, screen recordings, or detailed troubleshooting steps, which are easier to handle through chat or email.

You can leave a voicemail on our phone line, and someone will return your call as soon as possible. For the fastest assistance, please use:

How can I share feedback about Hallow?

You can send suggestions or feedback to support@hallow.app. We'll make sure your feedback reaches the appropriate team.


Legal information

Where can I find Hallow's Terms of Service and Privacy Policy?

You can find Hallow's Terms of Service and Privacy Policy on our website. Scroll to the bottom of the page to access both documents.


Hallow guides and speakers

Can I contact Jeff Cavins, Sister Miriam, Father Mike, Jonathan Roumie, or other Hallow guides?

We are grateful to partner with Jeff Cavins, Sister Miriam, Father Mike, Jonathan Roumie, and many other incredible guides.

As part of our policy, we cannot:

  • Share their personal contact information

  • Accept gifts on their behalf

  • Guarantee that messages will be forwarded

Many of our guides have their own ministries and public contact channels, and we encourage you to reach out through those resources when available.


We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app

God bless 🕊️

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