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Frequently Asked Questions!
Frequently Asked Questions!

Find answers to FAQ about our app, features, troubleshooting, and more!

Updated this week

This article provides quick solutions and helpful information for any questions you may have about Hallow:

What is Hallow?

Hallow is the world’s #1 prayer app, helping people to find peace and draw closer to God through prayer.

Where can I access the Hallow?

Hallow is available through our website and our mobile app. Download the app on your device for the full experience. You can download it from the Apple App Store, Google Play Store, or Amazon.

Why does Hallow cost money?

We truly wanted to build something of the highest quality, which meant that we needed to be able to partner with and hire the best content creators, engineers, and designers to make that a reality. The optional Hallow subscription is how we afford to continue to develop new content and provide a quality product. We also have many ways we work to give back and make Hallow accessible, including giving away free subscriptions for priests & religious.

We also have a free version of the app which grants access to over 1,000 sessions including most of our daily content (daily gospel, daily rosary, daily meditation, etc...), several litanies, the examen, Bible in a Year, Catechism in a Year, and more!

See this blog post for further reflections from our CEO: Why is there a Hallow Subscription?

Is Hallow only for Catholics?

No, the hope is that Hallow can be a resource for help those of all faith backgrounds regardless of denomination.

Which subscriptions are available?

Annual, Monthly and Friends & Family Plans are available on Hallow.

Can I gift a subscription?

Yes, you can! Click here to purchase a Hallow gift card.

Do you offer a family plan for families larger than 6?

We do not offer friends & family plans for larger than 6 individuals. Our recommendation would be to have 2 individuals start 2 plans, which is still heavily discounted per person.

Do you partner with schools or parishes?

Yes! If you're interested in learning how to bring Hallow to your school or parish, we'd love to hear from you.

How can I work or intern at Hallow?

To apply for a position at Hallow, please apply through our website. You can also keep an eye on open jobs and internships by following us on LinkedIn: linkedin.com/company/hallowapp/jobs/

How do I share feedback about the app?

Feel free to submit your feedback and suggestions about the app to our support inbox - support@hallow.app and we'll pass it on to the right person!

Can I download the sessions and listen to them offline?

Yes. Click this article to find out how!

Can I talk to someone on the phone?

We don't offer 24/7 phone support as our assistance often requires sending screenshots, video recordings, or detailed step-by-step guides with images that are best handled via chat or email. You can call our phone line to leave a message, and someone will get back to you as soon as possible. For faster assistance, please reach out to us via the messenger icon in the bottom right corner of your screen, through the in-app messenger, or by emailing us at support@hallow.app.

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