Which group settings can I manage as an admin?
As a church or group admin, you can manage your community directly in the Hallow mobile app.
To access these options:
Open your Church or Group in the Hallow app.
Below the group name, tap Info.
Tap Settings.
From here, you can:
Edit Group Info: Update the church or group name, bio, or photo.
Manage Members: Remove members or assign admin roles.
Permissions: Control what members can post or view (e.g., Community Challenges, Hallow Global Challenges).
Manage Small Groups: Unlink or remove small groups from your parish.
Member Welcome Settings: Customize how new members are greeted and introduced.
How to Customize Member Welcome Settings
When you create a church or group, you can set up automatic messages and introductions to help members feel more connected.
Open your Church or Group in the Hallow app.
Below the group name, tap Info.
Tap Settings.
Tap Member Welcome Settings.
Customizing Your Welcome Message
Toggle on Welcome Message to automatically greet new members.
Tap Edit Message to customize it (up to 1,000 characters).
You can use the default message or write your own.
Tap Save when finished.
Setting Up Member Introductions
Toggle on Member Introduction Posts.
Choose from 4 icebreaker questions, and select at least 3.
These prompts encourage new members to share about themselves when joining.
Tap Save to confirm.
New members will see a prompt at the top of their church or group page inviting them to introduce themselves.
How to Make a Group Private
Small groups can be made private by toggling on the Private Group setting in permissions. Only group or parish admins can manage privacy settings. Making a group private allows you to control who can join and helps maintain a more intentional community space.
On the Mobile App (iOS/Android)
Go to the Church tab (or open the specific Group you manage).
Tap the hamburger menu (☰) to find your group (if needed), then select the Group.
On the group page, tap Info.
Tap Settings.
Tap Permissions.
Toggle on Private Group.
Notify members that join requests will now require admin approval.
On the Web Admin Dashboard
Sign in to the Parish Admin Dashboard.
From the left navigation, click Settings.
Click Permissions.
Locate Private Group.
Toggle on Private Group.
When new members tap Join to join a new group, their status changes to Requested, and admins must approve the request in Manage Members. The new member will receive a confirmation message that they’ve joined.
How Parish Admins Can Remove or Unlink a Small Group
Parish admins can remove or unlink any small group from their parish regardless of whether the parish is public or private.
From the Mobile App:
Go to your Church Page → Info → Settings → Manage Small Groups.
Find the group you want to remove.
Tap the three-dot menu (⋯) next to the group name.
Tap Remove from Community.
From the Admin Dashboard (Web):
Go to the Admin Dashboard.
Click Groups in the left-hand menu.
Find the small group you want to unlink.
Tap the three-dot menu (⋯) next to it.
Select Remove from Group.
If you’re a Parish Admin or Network Admin with access through Basic, Growth, or Expansion plans, you can also manage advanced settings using the Parish Admin Dashboard on the web.
To learn more, visit:
We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app
God bless 🕊️