If you created an account either online via our website, or within the app itself but haven't yet hit "Start free trial" these steps can help.
To confirm whether you're free trial has started: Click on the Search tab at the bottom and then click "Praylists" or "Community challenges" from one of the categories listed. If you see little locks on the content you did not start the free trial or a subscription.
Applying the Promo Code
Go into the app and hit the log-out button.
You can find it by hitting the Me tab in the bottom right
Then hitting the cog in the top right of the screen.
Scroll down and click Logout.
Please follow the steps below to log out and log back in. (If you typically sign in using your e-mail, please do that and not use Google or Apple or vice versa).
Once you're done logging out from the app, please follow the next steps:
Visit our website and log into your account using this link.
Once logged in, click on Subscriptions in the menu on the left.
Scroll down to find the option that says "Have a promo or gift code?"
Click on "Have a promo or gift code?" and enter your code.
You can now use the code and follow the steps in the article below:
Once you have successfully redeemed the code, you can now install the app. Hallow is available in theApple App Store and in theGoogle Play Store. Log in to the app using the Continue with Email option and enter the email used during sign-up.
Was this helpful? If you still need help, simply reach out to us at support@hallow.app. We’d be more than happy to assist you!
God bless.