If you created an account either online via our website, or within the app itself but haven't yet hit "Start free trial" these steps can help.
To confirm whether you're free trial has started: Click on the "search" tab at the bottom and then click "praylists" or "community challenges" from one of the categories listed. If you see little locks on the content you did not start the free trial or a subscription.
Applying the Promo Code
Step 1: Go into the app and hit the log-out button.
You can find it by hitting the "Me" tab in the bottom right and then hitting the cog in the top right of the screen. Next, you can scroll down and click "logout."
Please follow the steps below to log out and log back in. (If you typically sign in using your e-mail, please do that and not use Google or Apple or vice versa).
Step 2: Go to our website by following this link, log into your account, and click on "Subscriptions" on the left to bring up the first image below:
Step 3: Select "Purchase Subscription," then click "Have a promo or gift code?" to input your code!
You can now use the code and follow the steps in the article below:
Once you have successfully redeemed the code, you can now install the app. Hallow is available in theApple App Store and in theGoogle Play Store. Log in to the app using the Continue with Email option and enter the email used during sign-up.
Was this helpful? If you still need help, simply reach out to us at email@example.com. We’d be more than happy to assist you!