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How to Redeem a Gift Card (Already have an account)
How to Redeem a Gift Card (Already have an account)

I received a gift card, but I am not sure how to redeem it - I already have a Hallow account

Updated over 4 weeks ago

Note: If you already have a paid subscription, you cannot apply a gift card to your account. Additionally, you need to download the app to your device to access the content of Hallow.

How to Redeem it using your computer if you have a Hallow account:

  1. Login to your account through a web browser (Ex. Safari or Chrome) here.

  2. Make sure to select the same sign-in method you initially chose when creating your account:

    1. Continue with Apple

    2. Continue with Google

    3. Continue with Phone or Email Click on the three-bar icon in the upper right corner and select Settings and then Subscription.

  3. Click on the three-bar icon in the upper right corner select Settings and then Subscription.

  4. Below the subscription plans you should find "Have a gift card or promo code?"

  5. Click "Have a gift card or promo code?"

  6. Enter the gift code (you'll need to find this in the email you received as it's different for each gift card)

  7. Redeem (gift cards don't require any payment information).

  8. Sign back into the app on your device and you should be all set


How to Redeem it using your Handheld device (Mobile/Tablet) if you have a Hallow account:

  1. Please follow this link: hallow.com.

  2. Tap the two-line icon found at the upper right corner of your screen.

  3. Choose the option Log in and select the same sign-in method you initially chose when you created your Hallow account:

    1. Continue with Apple

    2. Continue with Google

    3. Continue with Phone or EmaiL

  4. Tap the three-line icon in the upper right corner and Select Settings.

  5. Then tap Subscription.

  6. Under the Subscription Plans you will find Have a gift card or promo code?, so tap on it.

  7. Enter your promo code or gift card.

  8. Hit Continue and follow the prompts.

  9. No payment is needed if you have been gifted that promo code.


How to download the app after redeeming the gift card?


We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app

God bless 🕊️

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