Here are instructions for how to redeem a gift card if you already have a Hallow account. You know you have a Hallow account if you are able to sign into the app. If you have never signed into the app, and do not have a login, you probably do not have a Hallow account and can instead follow the directions in this article.
Note:
If you currently have an active trial OR a paid subscription, you won’t be able to apply a gift card to your account at this time. Please reach out to us for assistance in applying the credit to your account.
Gift cards cannot be applied to family plans.
How to redeem a gift card using your computer:
Login to your account through a web browser (Ex. Safari or Chrome) here.
Make sure to select the same sign-in method you initially chose when creating your account.
Click on the three-bar menu icon in the upper right corner and select Settings and then Subscription.
Below the subscription plans you should find Have a gift card or promo code? Select this option.
Enter the gift code (you'll need to find this in the email you received as it's different for each gift card).
Hit Continue to redeem your gift card. No payment information should be required to redeem.
Sign back into the app on your device and you should be all set
How to redeem a gift card using your handheld device (smartphone/tablet):
Login to your account through a web browser (Ex. Safari or Chrome) here.
Tap the two-line menu icon found at the upper right corner of your screen.
Choose the option Log in and select the same sign-in method you initially chose when you created your Hallow account.
Tap the three-line menu icon in the upper right corner and select Settings.
Then tap Subscription.
Under the Subscription Plans you will find Have a gift card or promo code? Select this option.
Enter the gift code (you'll need to find this in the email you received as it's different for each gift card).
Hit Continue to redeem your gift card. No payment information should be required to redeem.
How to redeem a gift card using a QR code or direct link?
Scan the QR code using your smartphone's camera from the email you received, or click the provided link.
If you already have the Hallow app installed, it will open automatically.
If not, it will open the website to allow you to create an account and redeem it there.
Once the app opens, you'll see a screen with the email address where the gift will be applied.
This confirms the account you're currently logged into.
Tap Redeem Gift.
After redeeming, you can:
Tap Explore Prayers to return to the Home tab and begin using Hallow.
Or tap Review Settings to view details about your gift subscription, including the expiration date.
How to download the app after redeeming the gift card?
For Apple product downloads click here
For Android product downloads click here
For Amazon product downloads click here
We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app
God bless 🕊️