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How to manage group chats and direct messages

Here’s how to manage your group chats and direct messages in the Church Tab.

Updated over 2 weeks ago

Learn how to privately message someone, delete messages or comments in group chats, react or reply in threads and mute or leave group chats. This article will walk you through the steps to manage your messages and notifications in the Church Tab.

Where to find your messages

Your messages are found in the Home tab of the app. Beside the notification bell, tap the Chat icon in the upper-right corner of the screen.

When you tap the Chat icon, you can:

  • Access all your messages

  • View message requests

  • Search messages

  • Create a new message

If you’re part of a church or group, you can also access messages directly from the Church tab. These will take you into the group chat for that specific church or group.

How to send someone a message privately

You can message someone privately in Hallow in two ways:

From the Home tab:

  1. Tap the Chat icon in the upper-right corner of the Home tab.

  2. Tap the compose (✏️) icon to start a new conversation.

  3. In the To: field, search for a friend or someone in your church/parish.

  4. Type your message and tap Send.

From a prayer request:

If a friend or someone from your church or group posts a prayer request, you can send them a private message directly from that request:

  1. Tap the prayer request.

  2. At the bottom left, tap the Chat icon.

  3. This will open a private chat with the person who shared the request.

  4. Prayer requests can be found:

    • In the Prayer requests carousel at the top of the Home tab or Church tab

    • As cards when scrolling down in the Church tab

Messaging is only available with your friends or people in the same church or group.


How to reply in threads or react to a message

You can interact with messages in two ways: by starting a reply thread or adding a reaction.

Reply in a thread:

  1. Open the message or group chat

  2. Long-press the message you want to reply to

  3. Select Reply to start a reply thread linked to that message

  4. Type your response and send

React to a message:

  1. Long-press the message

  2. Choose a reaction (e.g., 👍🏽 ❤️ 😢 🙏🏽 😂)

  3. Your reaction will appear below the message

  4. To remove your reaction, just tap it again.


How do I delete or report a message

If you're an admin of the group or Church or the one who posted the message, you can delete a message. You'll also see the option to report a message if needed.

  1. Long-press the message

  2. A menu will appear with options such as Delete or Report.

  3. Tap Delete to remove a message or Report to flag the message for review.


Can I mute notifications on my group chats?

If you don’t want to be notified by new messages coming in from your group, you can easily mute by following these steps:

  1. Tap the Chat icon in the upper-right corner of the Home tab or Church tab.

  2. Open the group chat you wish to mute.

  3. Tap the three-button icon in the upper-right corner of your screen.

  4. Tap Mute chat

You'll know you've successfully muted the group when you see the mute icon 🔕 next to the group chat.


How to leave a group chat

  1. Tap the Chat icon in the upper-right corner of the Home tab or Church tab.

  2. Open the group chat you wish to mute.

  3. Tap the three-button icon on the upper-right corner of your screen.

  4. Tap Leave chat


Was this helpful? If you still need help, simply reach out to us at support@hallow.app or through the app. On your Hallow app, please go to Settings (gear icon ⚙️ on the top right of the Me tab) and click on Contact and Support? We’d be more than happy to assist you!

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