You can choose if, when, and how you'd like to be notified when it's time for a Routine. Turn notifications off to just use your Routine as a list.
⚠️ Note: If you do want reminders, please check your device settings and make sure that Hallow is allowed to send push notifications.
Turning push notifications and text messages on or off
Open your Routine.
Tap Edit.
Tap the bell icon (🔔) at the top of a Time Block.
You can switch Push Notifications and SMS Text Messages on or off. If you want texts but don't have a phone number on your Hallow account, we will ask you to add one.
When a Time Block's notifications are completely off, the bell icon displays with a slash through it.
See the article linked below to learn more about our Routines feature.
FAQ
Why don't I get push notifications when it's time for my Routine?
If you're not getting push notifications for your Routine, enter Edit mode and tap the bell icon (🔔) for the Time Block to make sure that this is switched on. If it looks correct in the app, check your device's notification settings. Hallow needs your device's permission before it can send push notifications. If you're not sure how to change your device settings, try deleting and reinstalling Hallow instead. When you relaunch the app, you will be asked if you'd like to allow push notifications from Hallow.
How do I stop my Routine from sending me text messages?
You can end text messages from your Routine by entering Edit mode and making sure SMS Text Message is off for that Time Block. You can also reply STOP at anytime if you no longer want reminders from Hallow.
I entered my phone number to get text message reminders. Why does it say that a user my that phone number already exists?
If you see an error message saying that a user with your phone number already exists, it means that we already have a separate account on file with that phone number.
This article tells you how to easily merge the phone number account into your primary account. This will tie both your email address and phone number to a single user profile.
We’re always here to help when you need it. You can reach out through the purple chat window on the bottom-right corner or email us at support@hallow.app.
God bless 🕊️
