If you have an active trial or Hallow Subscription, this article walks you through where to go to make changes — like updating your payment method, switching plans, or canceling.

Note: Where you manage your subscription depends on where you originally subscribed. You may need to check both the app and the website if you don't see your subscription right away in one place.

Important: If you've already been charged, any changes you make will take effect on your next billing cycle. If you upgrade to a more expensive plan, you'll be charged the difference in price for the remaining months.

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Your subscription lives in one of three places, depending on how you originally signed up:

You'll see your current plan and where you subscribed. The grey text under your plan will tell you which of the following applies:

Note: If you're on the free version of Hallow with no active trial or subscription, this screen won't show any plan details — you'll see a Subscribe option instead of Subscription.

If you subscribed on our website, you'll manage your subscription there too. The app will redirect you to the website to complete any changes.

Note: If you only have one subscription, you'll go straight to the plan options. If you have two or more, you'll see an overview of all your subscriptions first — tap into the one you want to manage.

Screenshots showing both states can be found below.

This is what it looks like if you are currently subscribed:

This is what it looks like if you are NOT SUBSCRIBED and your subscription is already canceled

Screenshots showing both states can be found below.

This is what it looks like if you are currently subscribed:

This is what it looks like if you are NOT SUBSCRIBED and your subscription is already canceled:

If you subscribed through the Amazon app store, you'll manage your subscription through Amazon:

Note: If you turn off auto-renewal, you'll keep access until the end of your current subscription period.

For more detail, Amazon has articles on checking your subscriptions and managing auto-renewal.

Depending on your device and how you paid for your subscription, purchases made in the Hallow app may be managed by Hallow, the Apple App Store, the Google Play Store, Amazon Appstore, or another supported app marketplace.

Your change will take effect on your next billing cycle — it won't apply retroactively to a period you've already paid for.

You'll be charged the difference in price for the remaining months of your current billing period.

No — you'll keep access until the end of your current billing period. Canceling just stops future renewals.

Not directly — you'd need to cancel your current subscription and start a new one through the other platform. For example, if you want to switch your subscription from the Apple App Store to Hallow's website in order to redeem a gift card or promotion, you'd need to cancel your app store subscription and sign up again on Hallow's website.