Are you looking to access your favorite sessions even when you're offline? Or perhaps you'd like to listen to a daily at a more convenient time? No problem! Just download the session and you'll have it at your fingertips.
Please note! Here are a few tips for optimizing your downloads in Hallow.
Uninstalling the app may not affect your prayer history but it will delete your Downloads and Favorites. This can not be reversed.
Updating the app will not affect your downloads.
Make sure your device has enough storage for downloads.
It is best to delete old downloads to give enough space for new ones.
Downloading Hallow sessions is only available in the mobile app.
How to download a session:
Step 1: Go to the session that you'd like to download.
Step 2: Click on the 3-dot menu in the upper right-hand side to expand the available options then tap “download.”
How to download an entire collection:
Step 1: Go to the collection that you'd like to download.
Step 2: Click on the 3-dot menu in the upper right-hand side to expand the available options then tap “download all.”
How to access and delete your downloads:
You can access your "Downloads" from the "Home" tab or “Me” tab
To delete a session:
Step 1: Click on the 3-dot menu next to the session to expand the available options
Step 2: Tap “Remove Download.”
To delete a collection:
Step 1: Click on the 3-dot menu in the upper right-hand side of the collection to expand the available options
Step 2: Tap “Remove Download.”
Help! I lost my downloads! Where did they go?
Here are some possible reasons you no longer see your downloads:
You uninstalled and reinstalled your app. Doing this will delete your downloads and favorites. This can not be reversed.
You are not logged in correctly on your app. You can check this article for more information how to log in to the correct account.
We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app
God bless 🕊️