Important: You do not need a parish partnership to use Hallow, connect with friends, or create personal groups. However, your parish must have an active partnership with Hallow before you can join its community and use parish-specific features in the Church Tab.
Why can't I find my church or parish in Hallow?
If you cannot find your parish in the Church Tab, try the following:
Search for your parish using its name.
Check the parish's address to make sure you are selecting the correct location.
Try searching by ZIP code if your parish does not appear by name.
If you still cannot find your parish, email support@hallow.app with the parish name and complete street address, including city, state, and ZIP code.
Our support team can look into it for you.
Please note: Finding your parish in the app does not necessarily mean it has an active partnership with Hallow. Parishes without an active partnership appear as waitlisted.
Why does my parish say On Waitlist in the Church Tab?
A parish marked waitlisted has not yet established the formal partnership required to activate its parish community in Hallow.
Hallow requires pastoral approval through a formal partnership before launching a parish's Church Tab community.
While your parish is waitlisted, you cannot join its active parish community or access parish-specific features, such as parish group chats and parish prayer challenges.
You can still use other available Hallow features, including connecting with friends and creating personal groups.
How can my parish activate its Church Tab community?
To activate a parish community in the Hallow app, your parish must establish a formal partnership with Hallow. A parish community cannot be activated simply by adding the parish to the app or joining a waitlist.
If your parish is interested in partnering with Hallow, visit:
You can also contact the parish partnerships team at parishes@hallow.app.
Once the partnership is approved and established, the parish team will guide your parish through the next steps.
How do I report inappropriate content in the Church Tab?
If you encounter inappropriate content in the Church Tab, you can report it directly in the Hallow app. You can report:
Prayer requests.
Campaigns.
User profiles.
Church profiles.
To report content:
Find the content or profile you want to report.
Tap the three-dot menu (⋯).
Select Report.
Follow any additional instructions displayed in the app.
For more information about appropriate content and behavior, review our Community Guidelines.
How do I add a prayer request in Hallow?
You can create a prayer request through the Hallow app in two ways.
Option 1: From the Home or Church Tab
Open the Hallow app.
Find the Prayer Requests carousel.
Tap Add Request.
Enter your prayer intention and choose the available sharing options.
Option 2: Before starting a prayer session
Select a prayer in Hallow.
Tap Pray for an Intention.
Create a new prayer request or choose an existing intention.
Important: You do not need an active parish partnership to create a personal prayer request. However, sharing a prayer request with your parish community requires your parish to be an active Hallow partner.
For more information, see How to share prayer requests and pray for intentions in Hallow.
How do I pray for someone else's prayer request?
You can pray for intentions shared with you by friends, personal groups, or your active parish community.
From the Home or Church Tab:
Find the Prayer Requests carousel.
Browse the prayer intentions available to you.
Tap a specific request to pray for that intention, or select Pray for All to pray for all currently displayed intentions.
Before starting a prayer session:
Select a prayer.
Tap Pray for an Intention.
Choose an available prayer request to include in your prayer.
Please note: Prayer requests shared within a parish community are available only to members of that active community. You do not need a parish partnership to pray for intentions shared with you by friends.
For more information, see How to pray for intentions on Hallow.
Can I keep my prayer requests and reflections private?
Yes! You can choose whether to share certain activities with others or keep them private.
Hallow provides sharing options for:
When a sharing option appears, you can select the available audience or choose to keep your activity private.
Your sharing preference is saved from the last time you selected it. Be sure to review your selection before sharing a new prayer request, reflection, or prayer completion.
Sharing with your groups in the Church tab will look like this:
Keeping your reflections and intentions private will look like this:
Do I need to belong to a partnered parish to share prayer requests or reflections?
No. You can share supported activities with friends and personal groups without belonging to a partnered parish.
However, sharing these activities within a parish's dedicated community requires an active Hallow parish partnership and membership in that community.
If your parish is waitlisted, its community-sharing features will not be available until the partnership is established.
Need additional help? Contact Hallow Support through the Help Center chat or email us at support@hallow.app.
God bless! 🕊️