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How do I change my email address?
How do I change my email address?

To update your email address, whether you signed up with the wrong one or want to change it, follow this step-by-step process.

Updated over a week ago

Note: If you want to change your email address to your preferred one, it can only be done if the preferred email address is not already associated with an existing Hallow account. In such a case, you can merge the accounts instead of changing the email address.

Here's how you can change your email address:

How to change your email using the App:

  1. Tap on the "Me" tab in the bottom right of the screen

  2. Then hit the cog in the top right of the screen. It is the Settings symbol that you see circled in red in the image.

  3. Tap on your Name and Email address

  4. Then hit "Update e-mail"

How to change your email using the Website:

  1. Once signed in, look for the left-hand side of the page.

  2. Click Update "Email Address"

If you want to merge your existing Hallow accounts, please follow this button below:

We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at

God bless 🕊️

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