How do I permanently delete my account?

How to permanently delete your account

Bryan Enriquez avatar
Written by Bryan Enriquez
Updated over a week ago


  • Please ensure that you don’t have an active subscription because deleting the app from your device does not cancel your subscription.

  • You can follow the steps in this article to confirm if you still have an active subscription or not.

  • Once confirmed that you don’t have a subscription, you can delete your account.

  • Your account will be fully deleted from our platform in 48hrs. If you'd like to cancel the deletion, just log in to your account before the 48hrs is up.

How to delete an account on the app:


  1. Tap on the "Me" tab in the bottom right of the screen

  2. Then hit the cog in the top right of the screen. It is the Settings symbol that you see circled in red in the image.

  3. Tap on your Name and Email address

  4. Hit "Delete My Account"

How to delete an account on the website:

  1. Log in to your account by clicking this link.

  2. Tap on "Account"

  3. Tap "Delete My Account"

We're always here to help if you need it and should reach out shortly through this purple chat window or through e-mail at

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