The option to add members to your friends and family plan is only available on the website. See below for the steps on how to add members to your plan.
Step 1: Please Login to website
Step 2: Click the Friends & Family tab and add the email address of the individual you want to invite.
Step 3: Click "Send Invite." You can repeat this step for up to five email addresses (beyond your own) to add all of the members!
The screen will show a pop message saying the invite was successfully sent.
Step 4: The recipient will receive an email invitation and needs to accept the invitation to officially join your friends and family plan.
Once the recipient accepts the invitation, it will prompt them to either create an account (if they don't already have an existing Hallow account) OR login to their existing Hallow account by clicking the option "Already have an account? Log in"
If the recipient hasn't accepted the invite and is getting an error, please cancel and re-send the invite if it's been more than 24 hours.
Already added members to your plan but they still can't access the app? Please view the article below to troubleshoot!
We're always here to help if you need it. You can reach out through this purple chat window on the bottom-right corner or through e-mail at support@hallow.app