Once you've purchased a Friends and Family Plan, you can invite up to 5 additional people (for a total of 6 people including yourself) to join your plan at no extra cost.
Only the owner of the Friends and Family Plan should invite members or request members to be added to their plan.
Two Ways to Invite Members to Your Family Plan
There are two methods to invite people to your Friends and Family Plan:
Invite members by email
Share your invite link directly with friends & family
Choose the method that works best for your situation.
Method 1: Invite Members by Email
This method lets you send the invite to specific people by entering their email address directly at hallow.com/settings/family.
👉 If someone created their account using only a phone number, they can still accept the invitation sent to their email, but they'll need to log in with their phone number as usual. They also have the option to add an email address to their account by going to the app’s settings and following the steps outlined here.
How to send the invitation to new members by email:
Log in with your credentials
Under the Members section, click the Add Member button
Choose which type of member you're adding:
Friend - Invite a friend
Family Member - Invite any adult member of your family
Child - Create a child account for one of your children who is under the age of 16 *Note: there are additional steps for this option. See below.
Enter their email address in the email field
Click Send Invite to send an email with your invite link inside
They will receive instructions to join your Family Plan
Adding a Child Account
👉 About Child Accounts:
Child accounts are for children under 16 years old. You must be the parent or guardian to create a child account.
By creating a child account, you confirm you are the guardian of this child, consent to them having a Hallow account, and agree to our Privacy Policy and Terms of Service.
When you select Child, you'll need to provide:
Parent Details:
Parent first name
Parent last name
Parent email address
Child Details:
Child first name
Child birth date (MM/DD/YYYY)
Child email address (optional)
Password for the child account
After entering all details, click Create Account to add the child to your Family Plan.
Method 2: Share Your Family Plan Invite Link
This is the easiest method and works for everyone, including those with phone-only accounts.
How to Get Your Family Invite Link
Log in using the same credentials you use for your Hallow account
You will see your family invite link displayed on the page
Click Copy Link
Share the link with anyone you want to add to your family plan
You can share your invite link through:
Email
Text message
Social media (Facebook, WhatsApp, etc.)
Any other method you prefer
About Your Family Invite Link
👉 Only the owner of the Friends and Family Plan should invite members or request members to be added to their plan.
Your family invite link has special features that make sharing easy:
Universal link: The same link works for all family members. You don't need separate links for each person.
No expiration: Your link doesn't expire.
How Family Members Join Using Your Invite Link
👉 If the person you're inviting already has an active individual Hallow subscription, they MUST cancel it BEFORE clicking your Family Plan invite link. If they don't cancel first, they will get an error and won't be able to join.
After canceling, they can click your invite link to join the Family Plan.
👉 For International Users:
When accepting a Family Plan invite, you must create your account using an email address (not a phone number). Phone-number-only account creation is not supported for international users.
They'll see two options:
Sign Up & Accept (if they don't have a Hallow account yet)
Already have an account? Log in (if they already use or downloaded Hallow)
For people who don't have a Hallow account yet
👉 Important: Don't subscribe or start a trial
When joining a Family Plan, new users should ONLY create an account. They should NOT subscribe or start their own trial. The Family Plan invitation gives them access automatically.
If they accidentally start a trial, they must cancel it and click your invite link again.
Click the invite link
Click Create an account
Choose a sign-up method:
Email address
Phone number (US users only)
Google Sign-In
Apple ID Sign-In
Complete the account creation
You will be automatically added to the Friends and Family plan
You can now access all Hallow premium content 🎊
For people who already have a Hallow account
👉 If you have a current trial or subscription and you wan to join someone's family plan, you won’t be able to join until you cancel your current plan first.
After canceling, you can click your invite link to join the Family Plan.
Make sure to cancel any existing individual Hallow subscription
Click the invite link
Click Already have an account? Log in
Log in using the existing credentials:
Email address
Phone number
Google Sign-In
Apple ID Sign-In
They will be automatically added to your Friends and Family plan
They can now access all Hallow premium content
Understanding Family Plan Member Limits
How many members can I invite?
How many members can I invite?
Your Friends & Family Plan includes you plus 5 additional members (6 total).
⚠️ Be mindful when sharing your invite link:
When you share your Family Plan invite link, only the first 5 people to accept will be able to join.
If you share the link with 10 people, only the first 5 who click and accept will successfully join your plan
Once 5 members have joined, the invite link will no longer work for anyone else
Invitations do not expire, so your invitees can accept at any time
💡 Tip: Share your invite link only with the specific people you want on your plan to avoid confusion or disappointment.
Can I see who has accepted my invitation?
Can I see who has accepted my invitation?
Currently, there is no "pending invitation" status. You'll only see members in your Family Plan settings once they've successfully accepted and joined.
💡 Tracking Tip: Since pending invitations aren't visible in the app, keep your own list of who you've invited and ask them to let you know once they've joined. This helps you track your available spots.
Removing Members from Your Family Plan
To remove someone from your Friends and Family plan:
Find the member you want to remove in the Members section
Click the minus (−) icon next to their name
Confirm the removal
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👉 What happens when you remove someone
Once removed, that person will lose access to premium Hallow content immediately. They will need to subscribe individually or be invited to another Family plan to regain access to premium features.
Already added members to your plan but they still can't access the app? Please view the article below to troubleshoot!
We're always here to help if you need it. You can reach out through this purple chat window on the bottom-right corner or through e-mail at support@hallow.app