What is the Friends and Family Plan?
The Friends and Family Plan is a Hallow subscription that covers up to 6 people (you plus 5 others) at a discounted rate of $119.99/year. This plan can only be purchased through the Hallow website, not through the mobile app.
Apple's Family Sharing feature is not supported by Hallow. You must upgrade to the Hallow's Friends and Family Plan instead to share this with your loved ones.
🌍 International users must have an email-based account to purchase and manage a Family Plan. Phone-number-only accounts cannot upgrade to a Family Plan.
If you currently have a phone-only account, add an email to your account before attempting to purchase the Family Plan.
How to Upgrade: Step-by-Step Instructions
Upgrading as a new user (no Hallow account yet):
To purchase the Friends and Family Plan as a new user without a Hallow account:
Go to hallow.com/family-plans
Click Create an account
Choose "Continue with Phone or Email"
Select "Use Email Instead" (this is important - do not use phone number only)
Enter your email address and complete the account creation process
After creating your account, you'll see subscription options
Select the Friends and Family plan
Tap Subscribe
Enter your payment information
Click Redeem to complete your subscription
💰Pricing
Your subscription includes a 30-day free trial. After the trial ends, you will be billed $119.99 for one year.
Here's how to process looks like on our website:
Screenshots from our website on a smartphone/tablet:
Next step: After subscribing, visit hallow.com/settings/family to get your family invite link and send it to members you want to add to your plan.
Upgrading when you have an account but no subscription
🌍 For International Users Only
If you currently have a phone-number-only account, you cannot upgrade to a Family Plan. You must add an email to your account first, and then upgrade.
To purchase the Friends and Family Plan when you already have a Hallow account but no active subscription:
Log in using the same method you originally used to create your Hallow account
Tap on the three-bar icon in the upper right corner to open your Settings
Select Subscription, and choose Friends and Family
Tap on Subscribe.
Enter your payment details and click Redeem to complete your subscription
💰Pricing
Your subscription includes a 30-day free trial. After the trial ends, you will be billed $119.99 for one year.
Screenshots from our website on a smartphone/tablet:
Next step: After subscribing, visit hallow.com/settings/family to get your family invite link and send it to members you want to add to your plan.
Upgrading when you have an individual subscription (Monthly or Yearly Plan)
To upgrade from an individual annual subscription to a Friends and Family Plan:
⚠️ Before you upgrade:
You must cancel your current individual subscription to avoid being charged twice.
About prorated pricing:
When you upgrade mid-cycle, you'll receive a prorated credit. The unused portion of your individual plan will be credited toward your Family Plan price.
Example: If you paid $70 for an annual subscription 6 months ago, half the price ($35) will be credited toward the $119.99 Family plan. You'd pay $84.99 for a new 12-month plan starting today.
Note: This prorated discount only applies to the plan owner (you). Other family members must cancel their subscriptions separately before joining your plan, and they won't receive credits.
We do not provide any extra promotions or discounts for the friends and family plan. Additionally, if you redeem a gift card, you won't be able to switch to a family plan from that subscription.
Steps to upgrade:
Log in using the method you originally used to create your Hallow account
Tap on the three-bar icon in the upper right corner to open your Settings
Select Subscription.
Select Switch next to the Friends and Family Plan
Next step: After subscribing, visit hallow.com/settings/family to get your family invite link and send it to members you want to add to your plan.
Important Restrictions
Gift card subscriptions: Cannot be converted to Family Plans.
Promotions: The Family Plan doesn't qualify for additional discounts. $119.99/year for 6 people is already our best rate.
Plan size: Exactly 6 people (you plus 5 others). This cannot be adjusted.
Account merging: Don't merge accounts. Each family member should keep their own account and join your Family Plan.
We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app
God bless 🕊️