This article answers common questions about the Friends & Family Plan, including how to purchase, invite members, manage accounts, and understand billing.
About the Friends & Family Plan
What is the Friends and Family Plan?
The Friends and Family Plan lets you share Hallow with up to 6 people total, including you and 5 additional members.
It’s our best subscription deal and gives everyone on the plan access to the Hallow Subscription prayers and features included with the plan.
My group is larger than 6 people. Can I add everyone to one Friends and Family Plan?
No. The Friends and Family Plan includes up to 6 people total, and this limit cannot be adjusted.
If your group has more than 6 people, we recommend having two people start two separate Friends and Family Plans. Since the Friends and Family Plan is our most heavily discounted plan, this can still help your group save compared to purchasing individual plans for each person.
Purchasing & upgrading
How do I purchase or upgrade to a Friends and Family Plan?
The Friends and Family Plan can only be purchased or upgraded through the Hallow website. It cannot be purchased or upgraded through the mobile app.
To purchase or upgrade to a Friends and Family Plan:
Go to hallow.com/family-plans
Log in or create a Hallow account
Follow the prompts to complete your purchase
After purchasing, go to hallow.com/settings/family to manage your plan and invite members
For more information, please visit this article:
Does the Friends & Family Plan include a free trial or discounts?
No. The Friends & Family Plan does not come with a free trial, and promotional or discount codes cannot be applied to it. This includes educator discounts, parish deals, and general promo codes. The plan is already our most heavily discounted option at $119.99/year for up to 6 people.
Can I purchase a Friends and Family Plan if my Hallow account uses only my phone number?
Whether you can purchase a Friends and Family Plan with a phone-based Hallow account depends on your location.
Customers located in the United States:
✅ Customers in the United States can purchase a Friends and Family Plan with a phone-based account.
✅ Customers in the United States can also share a Family Plan invite link with people who have phone-based Hallow accounts.
International customers:
❌ International customers cannot upgrade to a Friends and Family Plan with a phone-only account.
If your Hallow account is linked only to a phone number, you’ll need to add an email address before upgrading. For steps, please visit this article:
Can I use Apple Family Sharing to share Hallow with my family members?
Apple Family Sharing is unfortunately not supported by the Hallow app.
To share Hallow with family or friends, you can sign up for the Friends and Family Plan. This plan lets you share Hallow with up to 6 people total including yourself..
Inviting & managing members
How do I invite people to my Friends & Family Plan?
There are two ways to invite members to your Friends and Family Plan:
Share your invite link
Add members directly by email
For step-by-step instructions, please visit this article:
Can members of my Friends & Family Plan see my routines and intentions?
Members of your Friends and Family Plan cannot see your prayer activity, routines, intentions, favorites, reflection notes, or other personal information.
Each person’s Hallow account stays private.
Hallow does offer optional ways to share your prayer experience with others in the app. If you want to share your activity or intentions with other members of your plan, you can choose to turn on those sharing features.
For more information, please visit this article:
Can I merge my account with a Family member?
No. Accounts on a Friends and Family Plan should not be merged.
Merging accounts is permanent and cannot be undone. If two accounts are merged, all activity from one account, such as prayer progress, reflection notes, and favorites, would be combined into the other account. The second account would then be permanently deleted.
Each family member should keep their own Hallow account. After you upgrade to a Friends and Family Plan, you can add each member by sharing your invite link or using the Add Member button.
For more information, please visit this article:
Account & progress
Will I lose my streak, favorites, and journals when I upgrade to a Family Plan?
No. You won’t lose your streak, favorites, journals, or other progress as long as you upgrade using the same email address or login method connected to your individual Hallow account.
Important: You may need to cancel your individual plan to avoid being charged twice at renewal.
For steps to cancel your individual plan, please visit this article:
Billing & refunds
Can I get a refund for my individual subscription if I join someone's Friends & Family Plan?
No. Individual subscriptions are not refunded when joining someone else’s Friends and Family Plan.
What happens if the Family Plan owner upgrades before their individual plan ends?
If the Friends and Family Plan owner upgrades before their individual plan is finished, the new plan will be prorated to account for the remaining time already paid for on the original subscription.
This proration only applies to the owner of the Friends and Family Plan.
What happens if a family member has their own individual subscription?
If a family member has their own individual Hallow Subscription, they need to decide whether they want to:
Wait until the end of their billing cycle before joining the Friends and Family Plan
Join mid-cycle and lose the remaining time on their individual subscription
Important: If you’re joining someone else’s Friends and Family Plan, you must cancel your current individual subscription first. If you don’t cancel first, you’ll see an error when trying to join.
Do family members need to pay the Friends and Family Plan owner?
Hallow does not manage payments between Friends and Family Plan members.
It’s up to the plan owner whether they want to gift the subscription to the other members or ask them to help cover the cost.
We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app
God bless 🕊️