Cancelling the individual plan is necessary to avoid being charged twice for renewal. You won't lose any of your progress as long as you upgrade with the same email associated with your individual account. Please click the button below to follow the steps on how to cancel:

If your individual account is linked to a phone number, you'll need to add an email. Please follow the steps provided here to proceed:

We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app