If you're wondering how to find the email address associated with your PayPal account, you can do so from either the PayPal website or the PayPal mobile app.
If you purchased your Hallow subscription using PayPal, the PayPal account email may be different from the email you use to sign in to your Hallow account. Providing the PayPal account email helps our team locate the correct Hallow subscription.
Find your PayPal account email on the PayPal website
To find the email associated with your PayPal account using a web browser:
Log in to your PayPal account on the PayPal website with your account credentials (username and password).
Click the Settings gear icon or your Profile icon in the top-right corner.
Open your account settings.
Find the registered email address displayed in your account profile. This is the email linked to your PayPal account.
If you can't log in
If you're unable to access your PayPal account:
Check your email inbox for receipts or confirmation emails from PayPal. These emails are typically sent to the email address registered with your PayPal account.
If you still can't identify your PayPal account email, contact PayPal Support. They may ask you to verify your identity before sharing your account information.
Find your PayPal account email in the PayPal mobile app
To find the email associated with your PayPal account using the PayPal app:
Open the PayPal app.
Log in to your PayPal account with your account credentials (username and password).
Tap the Menu icon or your Profile icon. This is usually located in the top left or top right corner of the screen.
Open Settings or Account Info.
View the registered email address shown in your account information.
If you don't immediately see your email address
If your email address isn't visible right away:
Open Profile or Personal Info within the settings menu.
Look for the email address associated with your PayPal account.
If you're still unable to locate your email address, contact PayPal Support through the PayPal app for assistance.
FAQ
Why does Hallow need my PayPal account email?
If your Hallow subscription was purchased using PayPal, providing your PayPal account email helps our team locate the correct subscription. The PayPal email may be different from the email you use to log in to Hallow.
Is my PayPal email the same as my Hallow account email?
Not always. Your PayPal account can use a different email address than the one you use to sign in to your Hallow account. The emails might be different because your login is what defines your Hallow account, but if your payment method is PayPal, your subscription might need to be located with that email.
What if I can't find my PayPal account email?
If you can't find your PayPal account email, first check your inbox for emails from PayPal. If you still can't identify it, contact PayPal Support for help accessing your account information.
We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app
God bless 🕊️