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How to create an account with Hallow

Learn how to create a free Hallow account and sign in with email, phone number, Apple ID, or Google.

You can create a free Hallow account through the Hallow mobile app (downloaded from the Apple App Store or Google Play Store) or the Hallow website.

Important: Your Hallow sign-in method matters! When you first create your account, choose one sign-in method and use it consistently across your devices. Using different sign-in methods can create separate Hallow accounts that don't automatically sync with each other.

Exception: Once you've added both an email address and phone number to the same existing Hallow account, you can use either of those methods to access that same account.


Hallow account sign-in methods

You can create and sign into a Hallow account using one of four sign-in methods:

  • Email: Sign in with your email address

  • Phone number: Sign in with your US phone number

  • Apple ID Sign-on: Sign in with your Apple ID

  • Google Sign-on: Sign in with your Google account

✅ Correct procedure example:

  • On Monday, you create your Hallow account on your iPhone using the phone number +1-555-1234

  • On Friday, you log into Hallow on your iPad using +1-555-1234

  • On Saturday, you log into Hallow on your computer using +1-555-1234

In this example, all three devices access the same Hallow account. Your Hallow Subscription, prayer history, and streaks sync across the devices.

❌ Wrong procedure example:

  • On Monday, you create a Hallow account on your iPhone using +1-555-1234

  • On Friday, you use email@gmail.com on your iPad

  • On Saturday, you use Apple ID Sign-on on your computer

In this example, the different sign-in methods create three separate Hallow accounts. The accounts don't sync, and the Hallow Subscription only works on the account where it was purchased.


How to create a Hallow account with email

To create a Hallow account using your email address:

  1. Click on Continue with email or phone

  2. Enter your email address, such as name@gmail.com or name@hotmail.com

  3. Tap Continue

  4. Check your inbox for a magic link or six-digit verification code

  5. Tap the magic link or enter the verification code to complete your account setup

Important: If you create your Hallow account with an email address, use the same email address on your other devices to access that account.

See screenshots for how to create an account with email


How to create a Hallow account with a phone number

Creating a Hallow account with a phone number is available only to customers in the United States. This sign-in option is not available to international customers.

To create a Hallow account using a US phone number:

  1. Tap Continue with email or phone

  2. Tap Use Phone Number Instead below the Continue button

  3. Select the US country code (+1)

  4. Enter your phone number

  5. Tap Verify via Text Message

  6. Wait for the verification text message

  7. Enter the verification code to complete your account setup

Important: If you create your Hallow account with a phone number, use the same phone number on your other devices to access that account.

See screenshots for how to create an account with your phone number

What to do if you created a Hallow account with a phone number and are outside the US

If you created your Hallow account using a phone number and you're now located outside the United States, you may not be able to log back into that account using your phone number.

Instead, please create a new account using your email address and contact Hallow Customer Support to request a merge with your original phone number account.

If you initially created your account using a phone number and have been logged out:

  1. Tap Continue with Email

  2. On the "What's your email?" screen, enter your preferred email address

  3. Complete the login or sign-up process to create the new account

  4. Once you're logged in, contact Hallow Customer Support at support@hallow.app

  5. Ask Hallow Customer Support to merge the new email account with your original phone number account


How to create a Hallow account with Apple ID

To create a Hallow account using Apple ID:

  1. Tap Continue with Apple

  2. Choose whether you want to share or hide your Apple ID email address

  3. Select Share My Email to use your actual Apple ID email address, or select Hide My Email to use a private relay email address

  4. Confirm your selection to complete your account setup

Important: If you create your Hallow account with Apple ID Sign-on, use Apple ID Sign-on on your other devices to access that account.

See screenshots for how to create an account with your Apple ID

If you select Hide My Email, the email registered with your Hallow account on our end will be a randomly generated Apple private relay address, such as tvx8ncnpfk@privaterelay.appleid.com.


How to create a Hallow account with Google

To create a Hallow account using Google:

  1. Tap Continue with Google

  2. When prompted, give Hallow permission to use your Google account

  3. Tap Continue

  4. Select the Google account you want to use if you have multiple Google accounts

  5. Confirm your permission when prompted again

  6. Tap Continue to complete your account setup

Important: If you create your Hallow account with Google Sign-on, use Google Sign-on on your other devices to access that account.

See screenshots for how to create an account with Google sign-on


How to add an email, phone number, or name to an existing Hallow account

After creating a Hallow account, you can add additional contact information to your existing account. Adding both an email address and phone number to the same Hallow account lets you use either method to log into that account.

To add or update your account information:

  1. Tap the Me tab at the bottom of the Hallow app

  2. Tap the Settings gear icon

  3. Tap the first section above General, where your Hallow character and current email address or phone number are displayed

  4. Select the option to Update or Add an email address or phone number, depending on the information already associated with your account

  5. Add the new account information

Once both an email address and phone number are associated with the same Hallow account, you can use either method to log into that account.

For example, if you created your Hallow account with +1-555-1234 and then add email@gmail.com in Settings, you can log into the same Hallow account using either +1-555-1234 or email@gmail.com. Both methods will access the same prayer history and Hallow Subscription.

See screenshots here of how to edit your account profile from the mobile app


FAQs related to Hallow account sign-in

Can I use more than one sign-in method for the same Hallow account?

You can use both your email address and phone number to log into the same Hallow account, but only after you've added both to that existing account.

For example, if you created your account with your phone number and later add an email address in Settings, you can use either your phone number or email address to access that account.

Should I use the same Hallow sign-in method on every device?

You should use the same Hallow sign-in method on every device when initially accessing your account. Using a different sign-in method can create a duplicate Hallow account.

You can add additional sign-in information to your existing account later in Settings, as shown here.

What happens if I use different Hallow sign-in methods on different devices?

If you use different Hallow sign-in methods on different devices, you may create separate accounts that don't sync with each other. This can cause your prayer history, streaks, and Hallow Subscription to appear differently across devices.

Can international customers create a Hallow account with a phone number?

International customers can't use the phone number sign-in option. The phone number sign-in method is available only to customers in the United States.

If you previously created a Hallow account with a phone number and are now outside the United States, you may need to create a new login using an email address and contact Hallow Customer Support to request an account merge.

What happens if I choose "Hide My Email" when creating a Hallow account with Apple ID?

If you select Hide My Email when creating your Hallow account with Apple ID Sign-on, Apple provides Hallow with a randomly generated private relay email address instead of your actual Apple ID email address.

How do I find my Apple private relay email address?

If you signed up for Hallow using Sign in with Apple and you chose Hide My Email, Apple did not share your personal email address with Hallow. Instead Apple created a private relay email address just for your Hallow account. You can find it in your Apple device Settings or on your Apple account as explained in this article.

Why isn't my Hallow Subscription showing up?

The most common reason your Hallow subscription or trial isn't showing when you expect it to or when you log into a new device is that you're logged into a different Hallow account than the one associated with the subscription. Compare the email address or phone number at the top of Me > Settings on each device. If they're different, log out and log back in using the sign-in method you used to purchase your Hallow Subscription, or merge your accounts if you have prayer history on both. See additional help in this article.


We're always here to help if you need it and should reach out shortly through this purple chat window or through e-mail at support@hallow.app.

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