The following instructions will walk you through how to unsubscribe from Hallow emails and text messages. Changes to your communication preferences may take up to 48h to be reflected in the system.
Please note that disabling our emails and texts does not affect your trial or subscription plan. If you’re looking to cancel your subscription, see the button below.
How-to unsubscribe from Hallow emails
Option 1: Unsubscribe from Hallow emails from the bottom of any recent marketing email.
Choose "You can unsubscribe from these emails or manage preferences here." at the bottom of the e-mail you recently received from Hallow.
Here is an example screenshot:
Option 2: Change your communication preferences from your Hallow account online via this link: https://hallow.com/settings/account/manage-email-preferences/
Login to your Hallow account via a web browser.
Navigate to your Settings via the 3-bar menu in the top right of your screen.
Choose Communication Preferences on the lefthand side to unsubscribe from emails.
How-to unsubscribe from text messages
To unsubscribe from SMS notifications, please reply with "stop" to the last message you received. This will immediately remove you from our SMS notification list, ensuring that you no longer receive these messages.
We’re always here to help when you need it. You can reach out through this purple chat window on the bottom-right corner or e-mail us at support@hallow.app
God bless 🕊️