Hallow

What to do if you get the error “An account with this email address already exists.”

Error: “An account with this email address already exists.”

Having trouble buying a gift card for someone? Here’s what to check for on Android and Apple devices.

Error: “In-App Purchases Not Allowed”

What to do with the error message "Unable to refresh. The token provided has either expired or does not exist."

Error: “Unable to refresh — The token provided has either expired or does not exist”

How to deal with errors related to server issues

Error: “URLSessionTask failed with error” or “A network response was unable to be parsed correctly”

What to do if you get an error indicating your promo code is no longer valid

Error: “The provided promo code has expired and is no longer valid”

Troubleshooting solutions to error messages you might see

Errors & Solutions

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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