Hallow

Troubleshooting steps for resolving issues with the Hallow App

General Troubleshooting Steps & How to Report a Bug

Having trouble with the app? It might be time for an update.

Help for when you know you have a subscription or free trial, but the sessions remain locked or it is asking you to subscribe.

The app is asking me to pay again and it wiped out all of my previous activity!

Accidentally deleted your account? Follow this guide to recover your account!

We share how to easily fix the issue if the app keeps closing unexpectedly.

How to troubleshoot if Hallow stops playing when you lock your phone screen.

Facing autoplay issues despite turning it off? This article guides you through disabling autoplay.

Having issues in the Hallow app? Try these steps!

Find answers and get help from Intercom Support and Community Experts

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