Hallow

How to subscribe to Hallow and unlock all of the content in the app!

How do I subscribe?

Not sure if you are subscribed or when your free trial ends?

How can I tell if I'm subscribed?

How to make changes to your Hallow trial or subscription depending on your subscription type.

How do I manage my trial or Hallow subscription?

How much is the app? Do I have to subscribe?

How much does the subscription cost?

Want to know more about what subscription plans we offer and how to switch to a different plan?

How do I change my subscription plan?

Learn how to update your payment information

How do I update / change my payment method?

What are the benefits of the Paid Hallow Subscription?

You can download the app and use the content that's available without a paid subscription. Here's how to access the free version of the app.

How do I access the free version of the app?

Where do I redeem Hallow’s current trial offer?

Everything you need to know about your Hallow trial, subscriptions, and cancelations.

Subscription & Billing

Follow these steps to cancel your subscription or free trial of Hallow.

How do I cancel my subscription or free trial?

I was charged, but want a refund

If you were charged by PayPal for your Hallow Subscription, follow these steps to request your refund.

How to Request a PayPal Refund from Hallow

I was charged but I couldn't find my Hallow receipt!

How to find my receipt?

Why was I charged when the app isn't on my phone?

I deleted the app but you still charged me or emailed me!

How to cancel Apple subscriptions for the Hallow App

How to cancel a subscription or free trial through the Apple App Store

How to cancel Google Play subscriptions for the Hallow App

How to cancel a subscription or free trial through the Google Play Store

How to cancel an Amazon digital subscription to Hallow

How to cancel a subscription or free trial through Amazon

Cancellations & Refunds

I want to upgrade to the Friends and Family plan but I don't know how to!

How can I upgrade to the Friends and Family Plan?

You can easily add and remove members from your friends & family plan from your account portal online.

How can I add members to my friends and family subscription?

Added your family or friend to the friends & family plan but the app prompts them to subscribe?

My family member / friend couldn't access the app

Frequently asked questions about the Hallow Friends & Family subscription plan

Friends & Family Plan FAQ

All you need to know about sharing the app with your loved ones!

Family & Friends Subscriptions

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